The Power of Civility

“Aspire to decency. Practice civility toward one another. Admire and emulate ethical behavior wherever you find it. Apply a rigid standard of morality to your lives; and if, periodically, you fail as you surely will adjust your lives, not the standards.”― Ted Koppel What is CIVILITY? Civility is a code of conduct based on the 3 R’s – Respect, Restraint and Responsibility. The origin of the word Civility lies in its connection to Civitas Latin Word meaning City and the French word Civilite which means politeness. Civility also shares a connection with the word civilization. Civility is about kindness, caring and thoughtfulness too. Civility knows no boundaries, speaks every language, crosses every time zone thrives in every culture connects with every generation, is available to every person and improves every situation. Civility in our National Language is Shishtaachaar. CIVILITY IN BUSINESS  Civility can increase productivity and commitment to the organizations.  Employees experiencing civility and good behavior at work place never look for work elsewhere, there by Attrition rate reduces.  It is very important to maintain a tone of Civility in small upcoming business places. Since it is a small place, any negativity spreads fast and encompasses the entire organizations. Whereas a large organization might absorb the impact better as negativity may be confined to a single department, which can be quickly handled and sniffed at the bud.  Doing the decent things promotes positive inter – relationships and helps work life flow better.  Although your employees may not always understand the culture of every co – worker, encouraging them to behave in a civil way helps to ensure a peaceful work experience.  Setting a quality example for your employees is a good first step to promoting work place civility.  Dealing with customers: - civil behavior is a primary factor in quality of life. When Civility is followed employees are more relaxed and better able to provide quality service to customers.  As an employer encourage and follow Civility. FOR A POLITE PLANET Civility helps in successfully maneuvering various social situations. Increased Civility can have tremendous long term impact on others.  Be supportive and extend to people, who tend to be ignored.  Admit your flaws.  Drop Arrogance and also I KNOW IT ALL attitude.  Appreciate the contribution of others.  Think before you say something unpleasant.  Give others space and time.  Live up to your organizations culture and values.  Our relationships and behavior should stretch beyond superficial manners and must encompass values and attitudes that help us connect with the society. Civility helps to build a peaceful and happy world. Be a person that others will look up to for inspiration and motivation. CIVILITY COSTS NOTHING BUT BUYS EVERYTHING CHEERS TO GOOD MANNERISM Priscilla Buthello Image Consultant 9820295303 pbuthello@gmail.com